Terms & Conditions
Thanks for shopping with us!
We pride ourselves in making the best quality custom products.
If for any reason you are unsatisfied with your purchase, please email us at marketing@rapidsrepro.com with the subject line “Online Order Issue”.
The following terms are only valid for the site rapidsrepro.com/shop, and do not include in store or over the phone orders.
Use
As all products are custom made to order, all sales are final. If you have any issues/concern with your purchase please contact us as we would like to make it right.
Electronic Communications
Visiting www.rapdidsrepro.com/shop or sending emails to Rapids constitutes electronic communications. By using our website, you consent to receive messages via email and on the Site notifications.
Provided Materials & Public Postings
Rapids does not claim ownership of any materials you provide to www.rapidsrepro.kinsta.cloud/shop (including feedback and suggestions) or post, upload, input, and submit to any Rapids site page. However, by posting or uploading/submitting materials, you are granting Rapids permission to use your submission in connection with operation of their internet business including but not limited to: rights for copy, distribute, transmit, publicly display or post, reproduce, edit, and reformat along with rights to publish your name in connection with your submission.
No compensation will be paid with respect to the use of your submission. Rapids is under no obligation to post or use any submission you may provide and may remove any submission at any time.
Coupons
All coupons are only valid until the specified date given. These may only be used for the products listen in the discount offered. No expired coupons will be excepted.
Dispute
In the event of any unreasonable dispute or disagreement, Rapids Reproductions has the right to deny access/ business to the user in the online shop. Along with being granted the final say in any issue not presented here in the “terms of service”.
Return Policy
No returns on open cartons or custom orders, all other authorized returns subject to a 15% restocking fee.
Change to Terms
Rapids reserves the right, in its sole discretion, to change the Terms under which www.rapidsrepro.kinsta.cloud/shop is offered. The most current version of the Terms will supersede all previous versions. Rapids encourages you to periodically review the Terms to stay informed of any updates.
Effective as of January 01, 2021
Mobile Device Data
If You use our website via a mobile device or app, or subscribe to mobile or SMS messaging, we may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
How And Why We Collect Information
Rapids Reproductions, Inc. collects your mobile information in order to record and support your participation in the activities you select. Like communicating with customers and service teams for current projects scheduling, delays, and confirmations on scope changes. Also, during sales process, communicating with new customers on quote status and sharing photos of printed final product and product examples. We use this information to track your preferences and to keep you informed about the services you have selected to receive and any related services. As a visitor to webpage, you can engage in most activities without providing any personal information. It is only when you seek to use our services that we collect customer information for future communications
How Do We Use the Information That You Provide Us?
We use personal information for purposes of presenting customers, our sales staff, and service teams information on current projects scheduling, delays, and confirmations on scope changes. Also, during sales process, communicating with new customers on quote status and sharing photos of printed final product and product examples. At times providing you with information about our services, carrying out any contract between you and Rapids Reproductions, Inc., administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
Disclosure Of Your Information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
No phone/mobile number information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How Do We Protect Your Information and Secure Information Transmissions?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Rapids Reproductions Inc. may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Rapids Reproductions, Inc. uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.
Policy Changes
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice via Text Message. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes
TERMS OF SERVICE (TOS)
Use Of SMS Text Messaging
By voluntarily providing your phone number and explicitly opting in to text messaging, you consent to receiving SMS messages from Rapids Reproductions, Inc about projects scheduling, delays, and confirmations on scope changes. Also, communicating with new customers on quote status and sharing photos of printed final product and product examples.
Message frequency may vary. Please note that standard message & data rates imposed by your carrier will apply.
Reply “HELP” for assistance to the office number serving you when you opt-in; Cedar Rapids:(319) 364-2473, Cedar Falls:(319) 277-5538, Iowa City:(319) 354-5950, Clive:(515) 251-3222 Quad Cities:(563) 445-3081: Dubuque:(563) 556-3030. If at any time you wish to stop receiving text communications from Rapids Reproductions Inc, simply reply with “STOP” to any of one of our locations listed. Upon receiving your opt-out request, Rapids Reproductions Inc will immediately stop sending future messages to your number. We do not use SMS for marketing purposes, or share your SMS information with third parties, outside of what is required to provide the requested service.
Effective Date August 8, 2026
